Terms for e-ticket cancellation are as follows.
1. If a confirmed ticket is cancelled 12 hrs before the boarding time, flat 10% cancellation charges shall be deducted
2. Tickets cancelled on the day of boarding will be no refunded.
3. In case of bad weather, technical failure, natural disaster or complete shutdown due to unavoidable circumstances, after proper approval from the management 100% will be refunded.
4. Date change /Slot change can be done without paying any extra fee.
5. Name changes are not permitted.